For certain questions regarding Ring, Amazon Customer Support may transfer you to Ring support specialists. If you need help with an y aspect of your Ring Protect Plan purchased through, please reach out to Amazon Customer Support. If I need help or have questions concerning my Ring Protect Plan purchased through, who do I reach out to? The discount will be added automatically to your Amazon cart at checkout (no discount code required). To use your discount on, make sure your Ring and Amazon accounts are linked. The Ring Protect 10% discount can be applied to select Ring devices purchased on or. Learn more.Ĭan I use the Ring Protect 10% discount on ? Then, go to to purchase a Protect Pro subscription. To upgrade your subscription to Protect Pro, first cancel your existing Ring Protect plan on. You can view subscription details, manage payment options, and cancel your subscription in Your Memberships & Subscriptions within your account. How do I manage my Ring Protect Plan purchased through if I want to upgrade, change, or c ancel my subscription? You will then be charged for the Plus Plan purchased through. In this case, the Basic Plan is cancelled and you’ll get a prorated refund. You can upgrade an existing Ring Basic Plan purchased through or by attaching the device under the Basic Plan to a Plus Plan purchased through. You can have multiple Ring Protect plans, one for each location with a Ring Alarm and/or Ring cameras.ĭoes a Ring Protect Plan purchased through replace my existing Ring subscriptions? Yes, Ring Pro tect plans give coverage on a per device or location basis. If I already subscribed to a Ring Protect Plan through, can I purchase another one from A ? At this time, only US residents can purchase a Ring Protect Basic and Plus subscription on. However, if your Ring device is on a Ring Protect trial, attach your purchased subscription to your Ring device or location before your trial ends to avoid losing access to your past videos and other benefits.Ĭan I purchase a Ring Protect Plan through in any country? You may attach your subscription to a device or location at any time. You will need to link your accounts for the subscription you purchased on Amazon and your Ring device(s) or location(s) to appear under the same account, which is necessary to attach the subscription in your Ring app or on. Why do I need to link my account to Amazon? You can go to or the Ring app to (1) Link your Amazon and Ring accounts and (2) Attach your Ring Protect Plan to your device or location. In order to activate your Ring Protect Plan purchased through, you will need to link your Ring account to your account. At this time, Ring Protect Pro is only available for purchase on. Ring Protect Basic and Plus can be purchased through, and have the same cost and benefits as plans purchased on. Which types of Ring Protect plans are available through ? Will they have the same cost and benefits as plans? Your Ring Protect subscription will be activated and you will be charged. Your device or location is now covered with a Ring Protect Plan. Devices will only appear if you are the device owner. On the pop-up screen, confirm that your plan details are correct.Select Attach Plan and choose the Location or Device you'd like to attach your subscription.Click here for directions.Īttaching your Ring Protect plan to a device If you’ve purchased a plan on, you’ll need to complete the following steps in order to attach it to your device or location and use it: All Ring Devices: Enjoy extended warranties for all devices, plus get 10% off future purchases at and.Also, get 10% off future purchases at and. Ring Video Doorbells and Cameras: Captures videos and photos and stores them in the cloud for up to 180 days (in the US), so you can review, share, and save them at your leisure.You can add a Ring Protect Basic plan which covers one Ring Video Doorbell or Ring Camera, or Ring Protect Plus, which provides the following benefits for all Ring devices (including Ring Alarm) at your location:
For a list of features in each plan, see the table below.Īll home security cameras and doorbells per homeġ0% off Select Products on and 5 In the US, y ou can purchase Ring Protect Basic and Plus plans on. Ring Protect is a subscription plan that provides extra features and benefits for your Ring devices.
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